Herefordshire Clinical Commissioning Group (CCG) is committed to being accountable to our patients and public and placing them at the heart of everything we do.
We ensure they can have their say about Herefordshire’s health services. We also make sure that their opinions are listened to by the CCG and that we act on concerns. How?
We want to make this as simple as possible. That is why we have developed a number of ways that people can get involved.
We hold our governing body meetings in public on a bi-monthly basis.
To enable patients and the public to understand what we do in a transparent way, we hold our governing body meetings in public. This means anyone can attend on the day. Members of the public can submit written questions to the CCG, by email or letter, no later than 48hours in advance of the meeting, We can’t always answer all questions during the session, but we will provide you with a written response to your questions. If you would like to submit a question to the Governing Body please click here
View a calendar of our next Governing Body Meetings here
View our Governing Body Papers here
Most Herefordshire GP practices now have Patient Participation Groups (PPG). This allows all patients registered with that practice to have a say on how it is run. We also meet with PPG members on an annual basis to hear their views and ideas about current services and how we can improve healthcare services in the future. To find out more visit our Patient Participation Groups (PPG) page or ask about how to join next time you visit your GP surgery.
We also have a membership scheme. Anyone registered with a GP in Herefordshire can become a member and you can register online. By signing up you will recieve our monthly CCG public newsletter.
The purpose of this survey is to capture real time patient experience stories. We will use the information that you give us to shape and improve the care we commission in Herefordshire. For more information please see our Patient Experience Survey page.
We regularily conduct listening exercises such as surveys, PPG meetings, public meetings and more formal engagement exercises to ensure that our plans and decisions take into account the views and health service needs of the residents of Herefordshire.
If you would like more information on ways to get involved with Herefordhsire CCG please contact us using the form on the Contact Us page.
The NHS in your area is working with patients and family carers in identifying, what would help them to manage their own care more effectively.
We’d like to get as many views as possible, to get a real sense of what’s important to patients and carers, so we’re starting with this questionnaire to build a picture of what’s important to people.
Please give us as much or as little feedback as you feel able to give - your views count! It should take around 10 minutes to complete the survey.