Support for you

Volunteer Expenses

The CCG values the role of those who volunteer their time to support our work. We will pay ‘out of pocket’ expenses to those who are involved, which includes mileage and public transport costs. 

Support for PPGs

Our PPGs are a key part of local engagement. They contribute a valuable role in helping to support their practices and provide patient views. As a CCG we want to support PPGs in this vital role. Please see the below resources:


Understanding Engagement is crucial for all staff within the CCG. Not just what it is, but why we need it, what it accomplishes and how to use the information we get from it.The CCG encourages all staff to understand engagement and to consider how to engage patients in their work.

To help all CCG staff better understand Engagement and to consider how to engage patients and the public in their work. These 10 steps to Better Engagement were created by NHS England and have been shared with all CCG staff. 

We are also holding sporadic 'drop in' staff engagement events throughout the year in both Herefordshire and Worcestershire locations for staff to pop-in and ask the team any questions they may have. The internal staff training presentation can be found here


If you require any of this information in an alternative format please call 01432 260618 or see our Accessible Information Standard for more information.